1. How do I book a motorbike?
Booking is easy! Visit our Book Now page, select your preferred bike, and choose your rental dates. A deposit is required to confirm your booking. The remaining payment must be made in cash when you pick up the bike.

2. Can I modify or cancel my booking?
Yes, you can modify or cancel your booking up to 24 hours before your rental period starts. Please contact our support team or log in to your account to make changes. Note that deposits are non-refundable.

3. What documents do I need to book a bike?
You’ll need a valid driver’s license, a government-issued ID, and cash for the rental payment and security deposit. International renters may need an International Driving Permit (IDP).

4. What is included in the rental price?
The rental price includes the bike, basic insurance, and assistance. Additional fees (e.g. late returns or damage) may apply and must be paid in cash.

5. Why do you only accept cash?
We accept cash to keep our rental process simple and accessible for all customers. This also helps us offer competitive pricing.

6. Can I pay a deposit online?
No, all payments, including deposits, must be made in cash when you pick up the motorbike at our office.

7. Do I need a motorcycle license to rent a bike?
Yes, you must have a valid motorcycle license or an International Driving Permit (IDP) with a motorcycle endorsement.

8. Can I rent a bike if I’m under 18?
No, generally you cannot rent a motorbike if you are under 18 years old, as most bike rental companies require a minimum age of 18 to sign a rental agreement and operate a motorbuke.

Safety and Insurance

10. Is insurance included in the rental?
Yes, basic insurance is included in all rentals.

11. What happens if I damage the bike?
If the bike is damaged during your rental period, you’ll be responsible for the repair costs up to the deductible amount. These costs must be paid in cash before returning the bike.

12. Do you provide helmets ?
Yes, we provide helmets free of charge.

13. Where can I pick up and return the bike?
You can pick up and return the bike at any of our designated locations. Check our Locations page for addresses and operating hours.

14. Can I return the bike to a different location?
No, you need to return at the original location. You may also reach out to us for alternative arrangement.

15. What if I return the bike late?
Late returns may incur additional charges, which must be paid in cash. Please notify us in advance if you need to extend your rental period.

16. Can I rent a bike for a one-way trip?
Yes, we offer one-way rentals between select locations. Additional fees may apply and must be paid in cash. Contact us for details.

17. Do you offer discounts for long-term rentals?
Yes, we offer discounted rates for weekly and monthly rentals. Contact us for details.

18. What if I have an issue during my rental?
Our customer support team is here to help! You may reach out to us if you’re facing any emergency situation.